As a Senior Technical Account Manager, I'm responsible for the success and strategic partnership with key customers at Contentstack. My focus is on building strong relationships, ensuring customers achieve their goals, and acting as a trusted advisor to help them get the most out of the platform.
This role blends technical understanding with high-level collaboration, allowing me to work closely with cross-functional teams and deliver long-term value to enterprise clients.
Hygraph (GraphCMS)
Solutions Engineering Lead | Presales
December 2021 - April 2025
Sofia, Bulgaria (Remote)
Hygraph is the first native GraphQL Headless CMS focused on Content Federation. As a frontend and backend agnostic API-first solution, GraphCMS enables over 50,000 teams around the world to create, enrich, and deliver content programmatically.
As the first Solutions Architect within the Global Sales team, I played a key role in driving global business expansion by working closely with both Commercial and Product teams. I was involved in every stage of the enterprise sales cycle—from initial discovery and demos to onboarding and long-term customer success.
During my time at Hygraph, I supported six-figure ARR deals across industries including e-commerce, gaming, media, and financial services. My contributions helped the company grow its book of revenue by 25% and raise $30M in Series B funding.
Key responsibilities and achievements included:
- Shaping and refining the pre-sales process to improve conversion rates
- Designing Competency Maps and enablement resources for new team members
- Leading onboarding initiatives for key enterprise accounts
I enabled large Enterprise customers to modernize their infrastructure and applications. That included upgrading their Progress OpenEdge stacks, moving their deployments to cloud providers, and future-proofing their implementations.
In addition to that I ran community enablement programs via organizing and delivering Webinars and supporting local User Groups across the region.
Started SourceWeave as a Boutique Service Delivery Company and grew it to handle major Live Sports Events Scoring and their TV Broadcasts. As a small company, I had to handle almost all vital aspects of the day-to-day operations such as Project Management, Recruitment, and Business Generation.
Created OfficeSuite for Windows in under a year and managed initial commercial adoption.
Created several new frameworks for TouchInput Handling, Application Performance optimization, and Drag & Drop Management